websupport

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Website Request

*Please note that due to the complexities of ctcLink, the Shoreline Web Support team is still working on major site-wide changes related to the new system.

The Web Support team will not be taking on any major webpage or section update requests at this time.

Please keep in mind that any request you submit through this form may take longer than normal to complete.

If you have any questions, please reach out to Web Support at websupport@shoreline.edu.

Name

First Name

Last Name

E-mail address*

Please provide an e-mail address for us to follow up with you.

What can we help you with?*

Get login credentials and/or access to edit a page or section of the site Content Changes (Information is inaccurate, you want to present the information differently or you want to change the formatting/layout of content) Add new features to a page (E.g.: News feed, Calendar feed, Image Gallery etc) Build a new page Report Broken Link General Site Feedback / Other

Content Changes

What constitutes a content change?

A content change is a change to an existing page or document on the website. If you are looking to add a NEW page to the site or new features to the page, please choose the appropriate option above.

IMPORTANT NOTE: At the moment, we are prioritizing requests to update inaccurate information and minor content changes. Extensive changes to a page should be done in conjunction with Communications & Marketing and must be requested by the director or dean of the department/program/service.

Which page(s) or document(s) need changes? (Please include links to the page(s) or document(s)*

What changes would you like to make to the page(s) or document(s)

Be as specific as possible. For extensive content changes, feel free to attach a word document.

If you have extensive content changes, please attach a word document with those changes.

No File Chosen

File uploads may not work on some mobile devices.

Are you the manager of the page, section or department?

Yes No Not sure

If you are replacing/adding a document, please upload the document to this form. If you have multiple documents, be sure to zip the files as you can only upload one document file to this form.

No File Chosen

File uploads may not work on some mobile devices.

New Page

All new page requests must be approved by your dean or director of your department as well as the Executive Team. Before making a request for a new page, please be sure that the content you are looking to represent on the new page, is not already presented on another page on the site.

Expected Turnaround Time: All new page requests, once approved, can take at least 2-3 weeks (more time is needed for pages that present an entirely new product or service).

Who is the primary audience for the page? (We understand there may be other audiences, but there can only be one primary audience).*

Current Students Prospective Students General Public Faculty & Staff

What is the purpose of the new page?

What is the primary goal or call-to-action for the page? (Tell us the action you want the audience to take once they are on your page)

New Features

Tell us a little about the goals you are trying to accomplish. This will help us determine which new features need to be added to your page.*

General Site Feedback

Tell us what you think of the site or what we can help you with

Broken Link

What page were you on when you clicked on the broken link?*

What did you click on when you were on the page?